Delivery Note: Please note that order fullfilment may take longer than usual due to current maritime conditions and limited catching. Freshness remains our priority! Dismiss
Delivery Note: Please note that order fullfilment may take longer than usual due to current maritime conditions and limited catching. Freshness remains our priority! Dismiss

FAQs

Got questions about ordering seafood from Decent Seafood? We’ve got answers. This FAQ covers everything about buying seafood online, from our sustainable sourcing to our eco-friendly practices. We believe in being 100% transparent about our seafood ordering, processing, and delivery. Read on to shop with complete confidence.

Quality & Sourcing

How fresh is your seafood?
Our seafood is sourced daily, directly from the Karachi Fish Harbour. We operate on a “catch-to-order” model, meaning we don’t hold stock. The seafood you receive was caught the same day, ensuring unmatched freshness.
How fresh is your seafood?
Never. We are 100% transparent about this. Our entire business is built on delivering fresh, wild-caught seafood. We do not sell or store any frozen products, guaranteeing you get the best taste and texture.
Are your fishing sustainable?
Never. We are 100% transparent about this. Our entire business is built on delivering fresh, wild-caught seafood. We do not sell or store any frozen products, guaranteeing you get the best taste and texture.
Do you use preservatives?
Absolutely not. Our seafood is 100% chemical-free, with no preservatives, bleach, or artificial enhancers. You receive it in its most natural and wholesome state, just as it came from the sea.

Product & Preparation

Which cities in Pakistan do you deliver to?

Because of the highly perishable nature and specialized handling of seafood, we currently offer seafood home delivery in selected areas of Karachi and Lahore. We are rapidly expanding and plan to add more areas and cities soon.

In Karachi, we do not deliver to areas such as Landhi, Surjani, Baldia, Quaidabad, Orangi, Gulshan-e-Hadeed, Maripur, Bahria Town, etc

In Lahore, we do not deliver to areas such as Central Park Society, Sharaqpur, Raiwind, Shahdara, etc.

What are the delivery charges?
  • Delivery charges are calculated at checkout based on your city.
    • Karachi: Rs. 450
    • Lahore: Rs. 650
  • These fees cover the specialized, temperature-controlled logistics required to guarantee freshness.
 
Do you offer same-day delivery?

To ensure our “catch-to-order” promise, we offer next-day delivery in Karachi and 5-7 days delivery in Lahore. All orders placed before 10 PM will be sourced fresh from the harbour the next morning and delivered to your doorstep that same day.

 
How is the seafood packaged to keep it fresh?
This is our specialty. Your order is cleaned, packed in food-safe materials, and then placed in a high-quality, insulated box with ice packs. This “cold chain” is maintained from our hub to your door, ensuring the seafood arrives chilled and in perfect condition.

Ordering & Payment

How to palce online order?
  • It’s simple!
    1. Browse our products and select the seafood you’d like.
    2. Choose your desired weight and cutting option.
    3. Click “Add to Cart” and then proceed to checkout.
    4. Enter your delivery details and place your order.
What are your payment methods?

We currently offer Cash on Delivery (COD) for all orders in our serviceable cities. We are working to add online payment options very soon.

 
How do you price the seafood?
Our seafood prices are linked directly to the daily auction rates at the Karachi Fish Harbour. We believe in being fully transparent. This model ensures you get the fairest price for the freshest catch, which may fluctuate slightly based on the day’s market.
Is there a minimum order quantity?
Yes, we have a minimum order value to ensure we can cover the costs of our fresh sourcing and insulated packaging. The minimum order is Rs. 1,600.

Delivery & Shipping

Which cities in Pakistan do you deliver to?

Because of the highly perishable nature and specialized handling of seafood, we currently offer seafood home delivery in selected areas of Karachi and Lahore. We are rapidly expanding and plan to add more areas and cities soon.

In Karachi, we do not deliver to areas such as Landhi, Surjani, Baldia, Quaidabad, Orangi, Gulshan-e-Hadeed, Maripur, Bahria Town, etc

In Lahore, we do not deliver to areas such as Central Park Society, Sharaqpur, Raiwind, Shahdara, etc.

What are the delivery charges?
  • Delivery charges are calculated at checkout based on your city.
    • Karachi: Rs. 300
    • Lahore: Rs. 500
  • These fees cover the specialized, temperature-controlled logistics required to guarantee freshness.
Do you offer same-day delivery?

To ensure our “catch-to-order” promise, we offer next-day delivery in Karachi and 5-7 days delivery in Lahore. All orders placed before 10 PM will be sourced fresh from the harbour the next morning and delivered to your doorstep that same day.

How is the seafood packaged to keep it fresh?

This is our specialty. Your order is cleaned, packed in food-safe materials, and then placed in a high-quality, insulated box with ice packs. This “cold chain” is maintained from our hub to your door, ensuring the seafood arrives chilled and in perfect condition.